Once Upon A Child

Absolute waste of time. Out of all the staff I encountered only 1 was pleasant. Stores a complete mess and driving all the way across the city to sell some clothes was a joke. I had a full bag of mostly brand new baby clothes they said they weren't taking due to stains and wear and tear... Never even worn.

I went to this st...

I went to this store today. They had a silly sign on the store that says "stop" in red not taking any more items until Monday 10:00. I drove from the ne and had 3 bags of items. I went to the lady at the front. Asked her that they aren't taking any items. She snapped at me, says no we aren't. She is by herself and has all these things to go through, she says to me. That is no excuse to be rude and raising her voice. I asked her if I could lv the items there as I came from the ne. They can call me when they have gone thru them next week. Again, with her attitude. ...no can't do that. ...you have to bring your stuff in 9:30 am and can't lv anything there. I told her that I have come before on a Sat..2 days later picked up my cash and things they didn't take. I asked for the owners business card and left. I will address this with the owner. I don't understand why they hire miserable people like this lady to work for them. She has no sense of customer service and no people skills. You are better off to go to the Varsity store.

Two thumbs way up

The staff was very energetic and informative, the proccess was very simple and straight forward. I will reccomend this location to everyone I know with kids. SO MUCH TO LOOK AT!! great experience overall. We willl go again.

Great Experience !!!

I was recently in Once Upon A Child on Macleod Trail with my two kids and dropped off a bag of their clothing, the staff there were very friendly. One of the staff helped me find a toy that I had been looking for and a bathing suit. The store was very clean and well organized and they had lots of merchandise. Thanks for the great customer service

Two thumbs WAY down

Terrible service, odd smell, very uncomfortable place to be, to shop... The staff is atrocious, bad customer relations, I am not sure why that lady hates life so much, maybe she should think about selling...