Insight Medical Imaging - Central Booking

The automated answering/booking/call back are an absolute joke. As I sit on hold for 45 minutes with no response, it leaves me wondering if anyone works anymore. I seriously doubt that anytime I call there is a higher than usual volume. Every single time? Sure. Ok. Please employ real people to answer the calls and teach ethical behaviour. I don’t mind waiting several minutes, but 45 minutes (after which I gave up)?? No call back after 1.5 hours? Really? I guess I’ll drive there to book. Shame!!

If it is not star there I give zero star for the central booking for this company.I tried 3 days to book one appointment for abdomen ultra sound.First day because they have high volume off calls ,they said,they suggested to ta a call back.Never happen.Second day same thing.The day 3 I stay all day on hold and no body came back to me. The same time I call in my cell phone the Insight West End in Edmonton to book direct one appointment and after few attempts I get some one on the phone and ask m

Lady on phone was really rude. She was full of attitude. She doesntdoesnt know how to talk in a friendly way.

Incompetent staff who book the appointments. I have been rescheduled several times.