I'm a local resident so try to deal locally. This is the second time I've been snubbed by this company! First involved several contacts to come and price a small job. NO SHOW after two appointments! Again I recently tried to have some downspouts repaired. I was given a price and timeframe for install. NO SHOW again! Contacted the office after this and had to supply my info again. The person answering said "Oh ya, I'll put a bug in their ear!" Still nothing! Their CUSTOMER SERVICE SUCKS