The owner, Dianne, is great if youre in the shop to spend money. But I currently have items up for consignment and I called in to get clarification about how receiving the profit works, and Dianne really made sure she let me know how inconvenient it was for me to ask. She pointed out that 1500 people consign with her, and REALLY emphasized that she had no time for my inquiry. Sorry to bother you Dianne. Ill make sure to take my shopping habit, consignment itmes and my questions elsewhere.