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Horrible experience. i showed a picture for a design and they gave me the complete opposite. absolutely horrible. jack offered to fix them if i came in the next day but charged me 10$ more.
HORRIBLE customer service, did not clean their tools, doesn’t deserve 1 star. The owner did my nails. Started talking angrily in Chinese to coworkers after I mentioned a nail looked uneven, made me so uncomfortable and actually cut me. When I said I didn’t want my nails done anymore because they were bleeding he proceeded to tell me I could either pay full price or get them removed. I was crying he made me so uncomfortable. WORST experience, will not be returning and advise anyone not to go here
I have always had good service here. Whether drop-in or by appointment, they're willing to accommodate. They office complete service in a friendly manner and relaxed atmosphere.
Horrible experience and the worst customer service. Jack used the same tools on me as other customers and I now have an infection. The salon is disgusting and dirty as well.
Friendly service, best to make an appointment during wedding season. Jack does amazing work
Really pleased with the fill I got today. The solid nude colour is flawless and the almond nail shape turned out so perfectly precise.
very pleased with the QUALITY of work; the service is sometimes delayed; but THEY TRY TO ACCOMMODATE the emergencies: I appreciate it VERY MUCH thank you Jack
My experience was nothing more than an awful one. As soon as I walked in, I felt like I was an inconvenience. I had phoned a week ago and asked if I could make an appointment for 2 oclock for the following week. The man on the phone was very unfriendly (which should have given me the hint). So when I arrived I was surprised to find I had to wait for 20 minutes (thinking I had reserved a spot) while other customers who arrived after me, were allowed to go infront of me. When i finally got service, my one nail was clipped to close to the cuticle and was sore for a few days, and they looked dusty after the gel dried. I was very disappointed. I will never come back.
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