Valhalla Inn

Rooms passable Owner RUDE!

We rented two suites for four days this summer. No air conditioning in the summer, in this area is absurd. It was sweltering! The food was not bad and some of the staff were nice but the owner was particularly impatient, short with my older relatives and rude when asked questions she considered stupid. We also had two parties staying in campers off site but 12 of us were eating at the restaurant with the 8 that were staying there. We spent a lot of money in the hotel, restaurant and pub and tipped generously. Even so, we were met with surly or sarcastic attitudes on several occasions. At the end, after spending in excess of two thousand dollars we were refused when we asked for water for one of the campers. At first we were told the hose would not fit. Absurd, it is just a garden hose. Then owner said that 75L of water was too much since they pay for their water and she wasn't going to give it away. 75L of water costs about 50 cents at the rates in New Denver. We probably left $300 just in tips alone! The owner also spoke very rudely to her staff in front us and others on several occasions while we were there. This is not only unprofessional management of staff it is very uncomfortable for guests to see this. There is never cause to embarass staff ever, and especially not in front of paying guests! We will absolutely not recommend this business and even further, I will actively spread word to avoid this place until it is under new management.