Absolute Heaven Oceanfront Suites Penn

Made reservation ...

Made reservation two months in advance.Inquired about cancellation policy due to sons illness,they advised me of policy and both parties agreed and acknowledged I was keeping my reservation. They then cancelled my reservation two hours later. I asked why when we agreed I was keeping reservation, they just said ITS ALREADY DONE and then stopped answering my emails. Terrible customer service, terrible way to treat returning guests. We will never return and I will be sure to let people know why.