UPS Customer Centres

Packages oftentimes show up damaged they never knock or ring the doorbell to let you know it's there even if it requires a signature! Oftentimes it will update to be on the truck for delivery at 6:27 am and then never shows up until the next day or if Friday until the next week. It's absolutely pathetic! If possible I'd suggest going with someone else otherwise be prepared to take photos on in boxing in case of damages.

I would like top report your driver's conduct on the toa... Regulations regarding school zone are strictly enforced. Upon arriving at school, 01-30-20 he flipped me the bird and ignored my requested to remove his truck from a BUS ONLY ACCESS UNIT 869627 LCH 197

My usual delivery person, Jason knows I have disabilities and he carries my packages up the stairs for me. Today I order Shelving from U-Line and the driver left the four big bulky heavy packages by my door. Didnt ring the bell or knock on the door. Didn’t get my signature. Guess I might have more free Shelving coming my way...just saying. I had to call my neighbour to help get the packages up the stairs for me. Who ever the driver was....not good service at all.

I had a 70 pound bench vise coming from amazon it was scanned in on the 22nd it is now the 25th . How in the hell do you lose a 70 pound bench vise ? I would say one of the ups guys got a nice new vise for free.

Third package in a row I took 2 days off for it not to arrive again I have a family and a job and need to sign but last time this happened they gave me the run around for days about how they never received it when it was scanned and out for delivery for 2 days after contact Mdg they finally admitted they lost the package by the look of it it mostly Dieppe that cause they problem cause mine traveled fine all times to until it hit Dieppe surprise surprise thank you ups Dieppe 6 day and nothing

Its amazing how my parcel can travel overnight from Ontario to New Brunswick, but as soon as it hits the facility in Dieppe? Suddenly it takes days to travel from NB to my home in Nova Scotia. I have NEVER received a parcel on time from UPS.

Absolutely abysmal service. Ask for a lot of personal info, do not follow shipping instructions from the shipper, call at all hours. Told me a time to be at their pickup location and THEY WERE CLOSED. Moral of the story: never do business with them. Worst service I've ever received from a shipping company. I'd rate them 0 stars if that were possible.