Venez savourer un agréable repas chez East Side Mario's. Au menu une variété de hamburgers, dans une gamme de prix allant de 11$ à 25$. Venez profiter d'un ambiance décontractée et pouvez vous y rendre par voiture.
I just want to say to everyone reading, East Side...
I just want to say to everyone reading, East Side Mario's does take reservations, and the management has changed in recent months and the staff has almost done an entire flip, the service is better and the food is rarely over 20 minutes in the making. With the new uniforms and new menu a new ambiance was created, and I think that the service and the food hasn't been better.
Just a little note though, complaining about the wait time to a staff member isn't going to affect how fast you get a table, it is going to make the people working there angrier, because they are already stressed trying to get everyone a table as fast as they can. If it's anyones fault for long wait times it's the people who sit around at their tables for hours after they are done their meals. I'm not trying to say that you can't relax and enjoy your stay there, I'm saying on a Friday or Saturday night, for everyone's sake, after you are finished all your food, don't stay for another 35-40 minutes, it slows the entire restaurant down, and everyone gets angry.
I would know this because I work in a restaurant.
WHat happened?! ESM used my favourite restaurant...
WHat happened?! ESM used my favourite restaurant, I just love their garden salad! It really has gone downhill a lot lately. Food was okay, salad and bread where quick to arrive, however it took an hour for our entrees to come out. Server kept telling us it was on it's way, just about ready etc...it wasn't her fault at all. But 1 hr was just an unacceptable wait for food (thats probably alredy mostly prepared anyway) Chicken parm was ok, my stuffed chicken was disapointing. Goats cheese didn't taste like goats cheese, chicken was dry and skin was greasy. Also, there were 8 tables around us that were dirty and not cleaned at all the whole time we were there. I heard another family dining offered a small discount for their wait, we got nothing.I would go back if I was craving their salad, but thats about it!
Portions are much smaller than what I remember from a few years ago. Salad was rather bare and the meat from the pasta tastes akin to microwave/frozen meat. Service was teenaged-angst, arrogant and peevish. Felt deliberately ignored throughout meal because one of my party requested decaf & not regular coffee.
I cannot remember the first time we visited, but...
I cannot remember the first time we visited, but you had only been open a short time. The young man who waited on us, (unfortunately I cannot remember is name) was excellent. You could not have asked for better service. The meal I ordered was excellent.
The second time we visited, I actually asked to be seated in the same area so we could have the same waiter.
I am a regular customer here. The food is always...
I am a regular customer here. The food is always presented/cooked great, always familiar. I think the experience you encounter here will depend on who your server is. Sometimes the service is good, other times okay... that's the waitress, not the kitchen. I've always been satisfied with the food.
