the rusted boat anchor chained to the air Canada experience aircraft. Their phones dont work, took 16 hours for a 6 hour standard delivery, had to stay up until 1AM to wait for their driver - who seemed stressed, overworked and possibly underpaid. He told me he did not care I was upset, I could complain to anyone I wished and he had scores of other unhappy customers like me. Further, he rang the wrong doorbell, woke up the neighbour and claimed it was some pizza guy (at 1AM)!!
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