Literally the worst experience I have ever had working with anyone. They were supposed to replace my heater. Instead, they dismantled my heater, took all of the parts with them (some of which I still needed), left a broken mess, and then informed me that the heater actually had not arrived yet and it would cost me significantly more than what was agreed upon. He then convinced me to pay part of the return fee for a more expensive heater that he ordered without confirming the price with me. 0/5