Mr. Douglas did a great job of putting my lawnmower back together, even though the brand name/ model label could not be read. I had my mower back quickly and it works better than ever!
Brought in my chainsaw to be fixed, wow 2 weeks later was still not addressed. I knew exactly what the problem was.. it needed a gas line. Called, said he didn't have a gas line in stock...(really what repair shop doesn't have gas line in stock) had to wait another day. Called again to retrieve my chain saw of which he inflated to a 200$ bill. Went ahead did a complete carburetor rebuild without even informing me. When originally all it was, was a gas line. It worked perfectly fine before I at
I took in my generator. It ran but wouldn't idle properly. I'd taken it to another shop who told me that it probably needed a new carb. I told that to Douglas. He told me he could fix and gave a max cost. He had the generator 4 months and couldn't fix it. I got so fed up with excuses that I finally said I want the generator back. He told me that I would have to pay for all the parts he put in to try to fix it. When I asked him to show me the invoice for the replacement parts or the old