I intended to return a pedal I purchased there and called them to ask for details about their return policy. The fellow was very wishy-washy and could not give a straight answer. I was put on hold while he "consulted someone else" and he hung up on me.
AVOID.
Good service, not too pushy, you can try instruments, amps & etc. freely, you'll be always advised, at least I was :-)
A big variaty of instruments guitars from low price range up to you name it :-) Can get good instruments for reasonable price.
They cary a lot of accesories also.
Most what I liked there that couple hours while I was looking for a guitar passed like a fifteen minutes :-) Really nice place to get a guitar ;-)