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My boyfriend and I have beed frequent customers of Twiggs for a few years now. Up until our last visit everything was excellent. We ordered coffee but received chi teas instead. We assumed the girl gave us someone else's order, when we told her this, she told us that that is what we ordered. We also orderd deserts for take out, when waiting for our food a different girl opened a frezer and a bag of scones fell out onto the floor. She put the scones back into the back, and into the freezer. These clearly should have been thrown out. Customers should be able to trust that the food they're eating hasen't been mishandled or soiled. After witnessing the scones on the floor we will not return.
The food at twigg's is awesome! I give the service a 9 because it was a little slow. The place was very busy so I can understand why it was a little slow.
This is definitely the best breakfast in town. The coffee was good as always but this was the first time I ordered breakfast. I order a coffee from Twigg's every time I go through town but I highly recommend trying the breakfast.
We showed up and it seemed a bit busy but most people had ordered and were either sitting and waiting or enjoying their coffee/cake already. We ordered and proceeded to wait for about 15 minutes for 2 hot chocolates. A girl came out with two drinks in her hand and asked us if we were drinking Chai Lattes (we said no) another woman said she ordered ONE, so the idiot girl gives her one and drops us off the othere even after we said no. Thinking maybe she made a mistake and it was our hot chocolate I drink from it and it's chai (I like chai, so I was ok with it but not really impressed). Anyway she comes back a minute later with our other "hot chocolate" which should have been a large but was a medium. My boyfriend drinks from it and makes a face, clearly not hot chocolate. Anyway, he takes them back and they ask if we drank from them!?!?! AS IF they would even CONSIDER giving them to someone else!! SKETCHY. Anyway he says yes, they make us hot chocolates... We leave and begin to sip on the walk home and it's awful. Until about 3/4 down when we realize they didn't STIR it. I understand if we got coffee and we're going to add our own "fixings" but it's hot chocolate... with whipped cream on top implying it's a finished product. NOT IMPRESSED. Never again.
Pros: Cheese Cake, Coffee, White Hot Chocolate were all pretty good. Fair trade coffee options. Cons: Service is often below average, rude at times. Also, I was dining in and instead of giving me a coffee mug they gave me a styrofoam cup, which they wouldn't need to wash. Styrofoam is horrible for the environment!
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