Very rude Dr, no bedside manner. Walked in without saying hello, brought her own stress into the room and elevated the stress. She yelled at the patient, perhaps if she would have explained first what she was going to do the patient could known what to expect. She has no regard for a senior who does not speak English well, her attitude and mistreatment of a senior that is in pain is just awful to watch. Its very sad actually. Do not see Dr Hess, she has no decency and is not caring at all.