This company has been completely unresponsive to my daughter's concerns. The heat is 14-17 degrees. They say "it looks good" and there's nothing else they can do. She is freezing! There was an issue with plumbing. A technician came, removed the shower head, said it needed a different kind, but it has been over a week with no shower! The person in the unit below is smoking crack. Fumes come up through the vents. She's been to emerg twice thinking she was sick - but she was HIGH! Disgraceful!!!