Kelly is a very personable person.. however she is NOT reliable what so ever. I gave her my dress 9 months before my wedding and having her be unresponsive to most messages come the new year (2018). I would go days, weeks, and even months before I would hear a response, and that was only when I said I was concerned. 3 months to my wedding she bailed out on me keeping my deposit telling me shes done enough work to it to cover that cost. She WRECKED my dress I had to buy a new one..not happy at al