Have to say you need a better telephone system. I do not understand when I am calling the operation locally it has to go through another city and explain what I want to them. Waiting for someone to ever answer the phone is very slow process. I called today...the phone rang I waited for someone to answer and then all of a sudden I am back on hold. A total waste of my time. It is easier to drive to the location rather than call your headquarters. Very disappointed.
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