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We had a mini-split air conditioning system installed in 2005.We requested a check-up and cleaning in 2007.Their serviceman did nothing but complain about the bad condition and dirt he was finding(why did he think we requested a cleaning!?!!?) and asked us who installed the system (his company!!!) If this man didn't want to do a service, why oh why did he apply for this job? Perhaps he thinks all his job is entails is a visual exam and a hefty bill for same. Would NEVER recommend this company!!
Réponse d'entreprise 9 août 2016
In order for us to help you, we would require more information ex: (Contract number, email , and all the information , we can fine your information, maybe isnt the good compagny thank you!) as this will give us all the information needed to better serve you. Please feel free to contact our office directly so we can discuss this matter.|
they installed an ac system in my house that hasn't worked since day one. Broken on install. Had to wait 1 month and pay hundreds of dollars to have them come out and fix it. Every year in the summer they have to come repair it and every summer we pay hundreds of dollars. We paid thousands of dollars for our ac and have essentially given up on it ever working properly.
Réponse d'entreprise 11 août 2016
In order for us to help you, we would require more information ex: (Contract number, email , and all the information. We can't find your information, maybe this isnt the right compagny thank you!) as this will give us all the information needed to better serve you. Please feel free to contact our office directly so we can discuss this matter.
Excellent Service and competent technicians! Hello - we purchased a new thermopump system from Pierrefonds Chauffage this year. Everything went smoothly and they did an excellent job installing it. No complains. i would recommend this company. They have been in business since 1955 - must be doing something right!
Réponse d'entreprise 25 novembre 2015
Thank you for your complimentary feedback regarding your recent installation of a new Lennox Heat pump. As the trend today, many on-line comments originale with disgruntled customers, so we appreciate your having taken the time to share your positive comment with us. We have always endeavoured to provide our customers with top quality installations and after-sale service.This has been the cornerstone of our business philosophy and is the reason why we have been successfully serving the West Island since 1955 Pierrefonds chauffage inc
une compagnie très professionnelle. ils m'ont très bien conseillé. merci !
I do not recommend this company to anyone. They have no concern for customer satisfaction at all. The system they installed is to reliable. I actually kicked the tech off my property and told him never return. Called the Supervisor of service and he said he would look into it and get back to me. Guess what? Never heard from him again. I eventually found a company that will repair for about half the price they want. Avoid this company at all costs..
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