After a long morning stuck on the side of a dirt road with 2 flats kal tire fixed up our stem valve and rebeaded the tire and got us back on the road for no charge!Lire plus
Kal Tire Downtown Edmonton was amazing!! Ive never been there before and they fixed my tire for free and replaced all my tire air hose caps. Everyone was so nice, very professional and I will definitely be buying my tires from them. Lire plus
Year after year good service. They do lots of 'extras' to give value above and beyond. Nice, clean shop, free popcorn and coffee doesn't hurt either. Loyal customer. Lire plus
Greetings,
I am sure you get a few complaints through your Customer Service Department.
This not a complaint at all.
I have been a customer at your 67 Street location here in Red Deer for many years. I had a little bit of a difficult time with the Branch 3 or 4 years ago but that has all changed, for the better. The staff are once again helpful and seem interested in my business.
This positive change has, I think, has been a result of a change in branch managers.
Lire plus
Today I awoke to find that I had a flat tire. After using a portable compressor to fill tire w/ air I went to the my local kal Tire store. I asked if they could repair my tire and ther repair was completed in 1/2 hour. Thanks to Natasha @ front desk and Balal who repaired my flat. Both were very courteous and efficient. I was also able to make a Dr. appoinment on time as well. All the staff @ the store @ 3314 32 ST. ne.and have always been great over the years that I have frequented their store Lire plus
A screw was in my tire. They got me in quick so I could pick up kids from school. Fixed for free. Friendly staff and speedy. Much appreciated Lire plus
Very honest and friendly staff. I trust in what they say as I was told I needed all new brakes and found out I did not . Kal tire is the place to go. Lire plus
When we purchased our Mazda the dealership told us there were "All Season" tires on the vehcile. As soon as the snow hit we found out very quickly that they were definitely not all seasons. When we started calling around we found out that they were infact a high performance Summer Tire - we definitely need winter tires - as we were sliding in less then an inch of snow. We had such a hard time finding snow tires for a Mazda - because it was a sports model - the rim size was not the average. This location was sooo helpful with tracking down what we needed and getting us in quickly. There was a huge snow storm last year - and we are sooo thankful that we went there and got those tires - I don't think we would have had an accident Free winter without them.Lire plus
When I get bad service I let the company know it. When I get good service I let everyone know it. Had my bi-annual Tire swap done and the job was done quickly and right on schedule for one vehicle and quickly and earlier then my scheduled appointment on my second vehicle. Brianna the service counter attendant was both courteous and helpful. All companies need more people like her manning the customer service front lines. Well done guys and girl. Lire plus
My husband & I stopped in at this Kal Tire location to have a tire checked on my new vehicle before continuing home from our vacation at Paul Lake. The staff were so helpful and friendly. Nick made sure that there was no damage to the tire and that the pressure was correct. We were pleasantly surprised when he said there was no cost. Wonderful way to treat customers and we would recommend this location to our family and friends should they ever need their services. Lire plus
I went to Kaltire today regarding a shakiness with my tires. I thought I just needed a torquing. Good thing the Service Manager Trevor checked thoroughly and discovered that the previous tire place (not Kaltire) hadn’t done a good job to the point my tires could have come off. He balanced and brushed off all the debris and tightened them for no charge. What fantastic service!! Every time I go to this location, I always great treated so well. Feel very grateful! Lire plus
Stayed to quote, miscommunication with sales rep, but manager caught the bill due to my car not needing the extra work and credited me back 190.00 after I had already paid the bill. Honest, and greatly appreciated friendly service during a very busy time. They quickly got my son an appointment for the next business day to have his tires done too. Very happy with this business. Lire plus
I would like to thank Mitch for his assistance.
He made it very easy to purchase a car insurance policy.
He took the time to guide me through the paperwork.
Thanks again Lou StekarLire plus
I bring my SUV for tire swap twice a year and store my unused tires with them. I like to stay in the lounge while the work is done because the level of customer service these folks provide is a joy to listen to. They are polite, friendly, knowledgeable, and won’t try to sell you on something you don’t need. I’m always greeted with a smile, and would recommend them to anyone who asks.Lire plus
I've been a customer of this location for years and I've always been impressed by their friendly, knowledgeable and professional service. Today was no exception with Derek and a young lady (I didn't get her name) at the counter. I'd also like to highlight their tire tech James who's very passionate about what he does and throughly explained the procedure that was performed on my car. Lire plus
I brought my vehicle into them with a tire problem on short notice. They took the vehicle in, was able to solve the problem and have my vehicle ready when I needed it. They did all this with exceptional expertise and professionalism. I would recommend this Kal Tire to anyone requiring tires or tire service. A big thank you to Greg and Evan at Kal Tire!!!Lire plus
I did a lot of research into winter tires, and as I have just moved to Spruce Grove I went into the Kal Tire store. I have been in the auto industry for 40 years and was amazed how well I was looked after. It was suggested that the winter tires on my Ford Edge would save me money and get great performance would be Sumitomo Ice Edge, Plus they gave me discounts I did not ask for. The Tires and the store were great I would recommend them to anyone. Thank youLire plus
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