We brought our sick cat to them on a long weekend and they gave him the best care.They explained everything upfront what they would do and the cost. They phoned us with updates and they were amazing when we were calling back for updates.They called us everytime there was a change good or bad. They are very kind from the front desk to every person employed there. They are very reasonably priced. Most importantly they saved our cats life. We will forever be in their debt for saving our, Precious Lire plus
I am always extremely pleased with the service we receive. My Cockapoo is an extremely high anxiety dog who can sometimes be hard to handle. Michelle has great experience with different breeds temperaments and coats, she is great with my dog and he is very comfortable with her. My dog always looks and smells great, he also gets an adorable bandanna when he’s all finished! The end result is all around fantastic! I highly recommend The Groom Miester :) Lire plus
This place has always been exceedingly knowledgeable and friendly. The believe in their motto "Pets come First". They are willing to take those few extra minutes to make a difference for you.Lire plus
Tara is very kind and also helps out by supporting various Animal Rescue groups. She is very friendly and easy to talk to. Her sidekick "Lissa" is adorable. Lire plus
Rob is amszing to deal with. He can always get what I need on time and for fantasic prices. He is our go to guy for all pur reptile and small animal needs. Lire plus
I just recently picked my dog up from his first stay at Diamond in the Ruff Pet Retreat in Guelph. He came home happy, well fed and sleepy from playing outside. The kennel is on private property with the kennel owners on site all the time. The kennel is designed with a large outdoor wooded area for walks and off leash runs, one indoor playroom and a few outdoor play yards. When I asked to look around the kennel, the girl at the front desk was more than willing to show me every room and area within the kennel. All rooms were clean and nicely air conditioned, and all dogs seemed comfortable and happy. The packages they offer are also a great way to break up the dog's day so that he can have time outside and does not have to be in his kennel all day. I would recommend this kennel for every dog and for all lengths of stay, especially for long trips. I will most certainly be bringing my dog back to Diamond in the Ruff during my next vacation.Lire plus
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