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I was looking to redo my kitchen and change the layout of the cabinets/counter. I called a few local countertop companies and came across BC Countertops. Not having any idea what I was doing, they walked me through every step of the design providing pros and cons for each idea I had. My counters were delivered on time, the installer put in a lot of extra effort to make sure everything fit and was installed properly. The counters look fantastic, we would highly recommend BC Countertops.
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Late on a Friday afternoon, after a frustrating week of visiting a number of businesses to get both information about countertops and fid someone willing to quote on my installation, I accidentally stumbled into Stone Express en route to Andrew Sheret in Richmond- What a wonderful discovery! Eric was incredibly helpful and informative - filling me in on all of the manufactured stones they carry as well as info about granite etc. He suggested that, if I had my plans, he could send me a quote after the weekend. The quote arrived Saturday a.m.! Eric also said I could see examples of their work around the corner at Suncrest Cabinets. I was offered samples and suggestions without pressure. Eric called me later to say that he had sourced a larger piece of stone to help me decide.
When I returned some of the samples I met Eric's associate, Yen, who was equally helpful and pleasant. As the Caesarstone I had chosen was new, she said she would reserve the pieces to make sure they were available when the cabinets were installed. Unfortunately our cabinet installation didn't go completely smoothly and as we have had to wait for some cabinet replacements, to complete the countertops all at the same time we would have had to wait for 6-8 weeks. Yen felt 6 weeks without our kitchen was absolutely unacceptable, so they split up the installation times, necessitating additional trips to measure and install.
When Raymond and James came to measure they were efficient and equally pleasant. They also noticed an installation issue that needed to be changed before one of the kitchen counters could be properly measured. After a second trip to measure, they were back within the 7 days to install – we are still waiting for the final glitches to be worked out re: 2 other cabinets, but I know Stone Express will handle the countertops without problem!
A huge “Thank you” to StoneExpress!
Sue & Ian
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I found utopia using search engine and found they are open 7 days a week, and was able to show us what they have in their showroom, and provided small blocks of sample for us to bring home if I needed. They have vast selection of marble, granite and quartz. Their factory is out back and there are many leftover slabs. Their laser measure was quick, but the stone fabrication needed more time to finished. Two guys came to my house and did the installation. I will recommend them.
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110-8277 129 St, Surrey BC V3W 4E6
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1450 Charlotte Rd, North Vancouver BC V7J 1H2
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3-12800 Bathgate Way, Richmond BC V6V 1Z4
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2104-12811 Rowan Pl, Richmond BC V6V 2S6
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130-12180 Bridgeport Rd, Richmond BC V6V 1J3
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11488 Eburne Way, Richmond BC V6V 3E1
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5-2300 Simpson Rd, Richmond BC V6X 2P9
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150-2540 Simpson Rd, Richmond BC V6X 2P9
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150-2540 Simpson Rd, Richmond BC V6X 2P9
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