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13172 118 Ave NW, Edmonton AB T5L 5B4
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Évaluations et commentaires - Sherbrooke Family Dental

Quelle note donneriez-vous à cette entreprise?
3.6/5
  • Excellent
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4
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1
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2
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    adam6378
    Par

    Every single person in this office is amazing! I have never been happy leaving the dentist before and for the first time in my life I did. Dr. Fawzi is very patient and takes the time to explain everything so that it is easier for us non dental people to understand. The two girls at the front desk are some of the nicest people I have ever met. I’m so glad I found this hidden gem!!

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    ElizabethT246543
    Par

    Free whiten kit? Think again - Nothing is ever FREE!

    Terrible experience. My visit started out well. The dentist hygienist was nice and courteous but the doctor was horrible. Although the hygienist raved the doctor's skills, he did not live up to it. He was arrogant. He did not introduce himself and when he was examining my teeth he would talk directly to his assistant. Throughout the examination he did not say a word to me. It did not end there - the staff forgot to send off my referral and when they finally did i was sent to the wrong clinic.

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    Réponse d'entreprise 24 octobre 2016

    Thank you for your review, I certainly understand your frustration with the referral being sent to the wrong office, the new receptionist in training was informed and she called the old referral clinic to cancel the appointment and then called the correct clinic to schedule the appointment on your behalf. She had apologized to you for the mistake and you seemed to understand. Please accept our sincere apologies. We appreciate your business and strive to make each dental visit the best it can be

    Am1970
    Par

    My first time the...

    My first time there was Aug, 2015, was warmly greeted by excellent staff, Swappy was very efficient with my cleaning and Dr. Fawzi was very welcoming and knowledgable. State of the art facility and great staff, was very pleased with my visit and this facility is very close to my home. Would highly recommend this dentist! Thank you for a pleasant experience.

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    alamusbah
    Par

    I've been a patie...

    I've been a patient at this clinic for a number of years now, in all my experience with them, they've always been super friendly and professional. I found that they always go the extra miles to provide the best care and service to their patient.

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    WilliamR991
    Par

    Would never recom...

    Would never recommend this clinic to anyone be sure to shop around there are more proffesionaly run clinics with courteous staff this place fails horribly very unprofessional clinic

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