After hours phone person took my number to forward to day staff to call me back. I have yet to hear from anyone. Another company is coming mean while we sit here with no running water.
Steve... first we would like to apologize for the lack of response. We work really hard to ensure that someone live is answering the phone 24/7 and that response times are as quick as possible. We would like to connect with you to figure out what went wrong so we can do better next time. As we don't have your contact information would you be able to call in to the office (8:30-4:30 Mon-Fri). Again our apologies for the breakdown in our communication.... we hope to hear from you so we can help.