Its too long a story, which includes ferry travel, an industrial walking foot, an industrial serger, they didnt know how to fix, which a South Vancouver company fixed within a couple hours, and beautifully!!! I have never had such a gobsmackingly poor experience. I arrived back on Salt Spring Island with an industrial walking foot that only goes in reverse, and no bottom thread connection; timing still off. I was devastated! Wish Id taken both machines elsewhere. Still waiting for a refund.
I would recommend Colton sewing machine repair as they were very efficient , friendly and knowledgeable . My machine was returned promptly and in good working order.
I brought my Bernina Sewing machine in for repairs a few weeks before Christmas and the lady at A Great Notion said it would be two weeks before I would get it back. I got a call the following Thursday to give me a quote for the repairs. The fellow said he would complete the repairs that night and I could pick the machine up at their shop on the Friday. He also commented that my Bernina was the easiest machine to repair. The repair people in Ontario told me the same thing.