DHL Express

Three days I have waited for my package. Day 1 I received a text message saying incorrect address. I called and confirmed my address was indeed correct and it would be delivered the next day. Day 2, I called as the tracking didnt indicate that it was out with the driver, to be delivered tomorrow. Day 3, text message, address information needed. I am now going to drive 40 km to YVR airport to pick it up tomorrow. Three days wasted. Maybe the delivery driver needs to be spoken too.

Worst service. They missed the first delivery attempt. Now the customer service does not know if it will be delivered or on hold. Just have wait for 24 hrs if I need pick up from a location close to me

It took them two days to ship something from the other side of the world, and so far its taken them twice as long, and counting, to get it to me. They tried to drop it off before the date I scheduled a delivery, they recorded a delivery in their system even though I was home the entire time and never heard a knock on the door, and on the requested delivery date they showed up five hours late and I was already at work. Even after you pick it up from them, you have to wait two days til its ready.

Absolutely terrible. I paid for express supposed to come on the 7th of Nov... waited all day, called in and they said its actually the 8th even though the tracking clearly says Scheduled: 7 Nov. End of day is apparently 9pm. 2 days of having to wait around for a important package. Will never use DHL agaian.

PLEASE DO NOT USE DHL POOR SERVICE