Went in for the first time ever on 12/14/2017 to get a hair trim. The lady (unsure of her name) was kind and really wanted to make sure she knew what I wanted before starting to cut. She gave me a cut and made sure I liked it before sending me off. However, she was trying to up sell me into a wash, curl, adding toner etc which I was not fond of. I said I wasn't interested and it got uncomfortable which I didn't like.
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