Tom's Family Restaurant est un établissement convivial. Ce lieu apprécié est ouvert en soirée tous les jours de la semaine. L'accès est aisé par transport en commun. Ils sont idéalement placés dans un endroit paisible. Vous pouvez payer par American Express, MasterCard et Visa.
We went to Tom’s after viewing an ad for the breakfast buffet for $14.99 on their website. We were charged $16.99 Took it up with the mgr as we felt they should honour what was posted on their website. The manager was rude and would not admit to their mistake. He blamed it on the website guy. It is not the customers responsibility to pay for screw ups between mgt and website people. He should have charged $14.99 but insisted we pay for his mistake. He just lost 3 customers today. Food greasy
My wife and i ordered two clubs with fries . They were special order and were made completely wrong . By the time we get home discover the error call to get remade and go down its almost an hour later . You would think maybe new fries would be made after an hour but was told " but we didn't mess up your fries " lol I can accept that I'll eat your soggy hour old fries but I will never eat there again and I will and do my best to spread the bad word customer service = 0
I was impressed with the waitress's service when we ate there but even more impressed that she turned in my IPAD when i forgot it. thank you so much for being honest!! Merry Christmas
