Andrew - Treat everyone who comes into your store with some respect!
If you do not want to answer questions or book appointments then get someone else to do it or close your store.
I have been working with Andrew for at least 4 years now. Every time I return to Canada from Costa Rica I have an appointment booked for more work on my leg sleeve. I get compliments on his work where ever I travel
Only been inked by Andrew, his work is phenominal! However neither he or his staff are very good at taking and keeping appointments! 6 visits in 4 years and every single one has been postponed due to error. This shop could benefit from a secretary with the ablity to put pen to paper!!!