good morning.i was at your store on thursday august 18 2022.i was served by feven and found her to be very helpful and had great product knowledge.i was suspicious that my current shampoo was causing my hair to fall out.feven advised me to use the system #3 cleanser and confirmed an 80 % success rate.i hope so.and i would recommend that trade secrets give feven serious consideration for a promotion.every where you shop these days no one has any product knowledge.i just came from walmart .randy.
DO NOT GET LASH EXTENSIONS HERE!!!!! Had my lashes done here, thought it was normal for it to hurt a bit at first but I was wrong!!! After a few days my one eye looked like a tarantula, the lashes looked all clumpy. The lady glued the lashes incorrectly on my eyes. I had to go and have them fixed by another salon within the week. Trade Secrets claims they are using mink lashes but the I was informed by new salon they are synthetic. My natural lashes were severely damaged and lost. Beware!!!!!!
I came in for a blowdry, the lady who did it was rough, kept pushing my head around. when i left the store, i looked the same as coming in. No movement in my hair. She said that my hair was asian and stubbornly straight. Ive had blowdrys at many other places, they provide movement in my hair using only a round brush. This proves the lady who did my hair at trade secrets lied or doesnt know what shes doing.