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1826 Dundas St. E., London ON N5W 3E8
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Évaluations et commentaires - Cellular Magician

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4.1/5
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5
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    BrendanL380514
    Par

    WORST COMPANY IN LONDON!

    This is the worst run company I have ever dealt with. I have a had both my Iphone 5 and Iphone 6 screens repaired through this company. After 2 weeks my Iphone 5 home button started rotating, then it stopped working entirely. Little did I know that cellular magician charges more for the iphone 6 screen repair then apple itself! The screen came off after a week, then went entirely black, I took it back and they said they'll repair it at cost for $110. They buy those screens for $10.BRUTAL SERVICE

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    Réponse d'entreprise 15 octobre 2015

    We actually have the best trained staff in the city and use the most advanced tools available. It is our firm that sets the standards, further to that we have just been accepted to open up a location in Western University. The screens for the iPhones are very expensive, and we have the most competitive pricing in the city. It is possible in very few cases that an iPhone 5 home button could rotate, but that is not a sign of bad work. We re-use the original home button, and if the glass breaks around the home button, it can loosen the adhesive. – It never affects functionality. I can tell you that our staff is amazing, and if this happened to you, and it bothered you, our staff would have re-applied the adhesive free of charge.

    mderen
    Par

    Lifesaver!

    These guys have saved me more than once... the latest being while on vacation my phone took a swim and was left to corrode for over a week. I thought all my contacts/info/photos from my iPhone were gone for sure. After 2 days I got a call: "Your phone is fixed, ready to go" I couldn't believe it! Very quick turn around time, excellent service, honors the warranty. Sometimes can even do a minor repair on the spot. No one better in town to fix phones! Highly recommend!!

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    anonpjyp
    Par

    Very Impressive - Truly Magic

    My son went for a swim with his new iPhone and I thought I would have to buy him a new phone. I brought it to the Rogers store and the employee highly recommended Cellular Magician. They were very helpful. After a brief conversation I brought the iPhone and two of my daughters iPod's that had broken screens. When I walked into their store I knew I was in the right place. They were very busy, had a lot of parts and were able to answer all of my questions. The iPod's looked brand new and I still can't believe they repaired the iPhone. They saved me a lot of money and the service was very affordable and fast. I am telling all my friends. I highly recommend these guys!

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    jbartholomew
    Par

    Amazing Service, Amazing Price

    I had originally sent my Samsung Galaxy S Vibrant back to Samsung as it was in warranty, for a USB Port replacement as it wouldn't charge any more. After 3 weeks I got a call and was told it was water damaged and they refused to fix it under warranty. The phone had never gotten wet, and even according to the guys at Cellular Magician showed no signs of water damage but Samsung wanted to Charge me $250 to repair a phone which should have been repaired under warranty. Luckily Cellular Magician was here to save the day. For less than half what Samsung themselves wanted to replace the part, I got the USB Port replaced and my phone back quick as could be. I also got peace of mind from the warranty on the replacement. Many thanks guys.

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    fuzzywuzzy2456
    Par

    Oustanding Work!!!

    Would definitely recommend their services.....great customer service as well.

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