Clinicare
3.4/5
Ouvert jusqu'à 17:00
, Voir toutes les heures
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  • Anglais,
  • Panjabi,
  • Arabe,
  • Hindi,
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1121 Adélaïde St N, London ON N5Y 2N4
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Évaluations et commentaires - Clinicare

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3.4/5
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GeoffR866
Par

I have always bee...

I have always been happy with the service since the new owners have taken over. Front staff is pleasent and the wait time has never been too bad at all. Dr. are good, especially with my 7 year old.

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hsopoco1
Par

Need to replace front staff

Expect to wait 15-20 mins, even if no one is in the clinic. Front staff is rude and not interested in patient care. Rude signs are posted everywhere telling you NOT to ask about wait times, and you may only “complain” once per visit. I have been trying to win the situation over with manners, as this is my neighborhood clinic, but today my daughter who has a painful earache, was the first to check in the the 3rd to get consult. When I asked staff if she had let someone in ahead of me, she said no and to keep the door shut, and slammed the door. When our consult was finally done, I noticed the girl who came in after us was standing in the lobby with her prescription. This would have been okay, if her visit was more urgent, but it was an acne consult. Front staff told me not to come back if I dont like and repeatedly refused to give me her name, and the owners name/contact information. When I asked her name, her response was that she didn't have to tell me her name, and asked me if I see her wearing a name tag (sarcasm, as she was not). Any complaints, I imagine, would fall on deaf ears, as any staff this rude knows they can get away with it. The walk in clinic on Wonderland/Pine Valley is incredible, but is often closed, unfortunately.

Service: 1/5
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Réponse d'entreprise 23 juin 2014

Hi there, sorry to hear about your unpleasant experience at our business but just to let you know that new management took over since June 5, 2014 front staff is updated and you are more then Welcome to give us one more chance and come back for a better service! hope to see you soon ....regards,

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