I have been a regular at Kelseys for quite sometime and have always enjoyed the food and usually the staff, when they are not too busy chatting with one another or their friends who come into the restaurant. I am not sure, but I think our server on this day was a girl named Rory, who just appeared very short, rude and not interested in being at work to help out the guests. I realize it was the long weekend, but that is no excuse. I am not sure if I would want to return after this visit.
our food was OKAY, the atmosphere is very loud and uncomfortable, our server was Ashley. she was terrible, as well as being very unhelpful, not clearing any plates she was very rude to my wife. She has poor english skills. she needs to be retrained, or let go. our experience would have been better if we had a competent server. We wont be going back there again.
this was the worst meal i have had in a long time. they brought one guests meal as an appetizer while the rest of us sat there. when i asked, the waitress tried to rectify the situation by asking the chef to hurry our meals instead of taking back the dinner that had been delivered. when we finally got our food you could tell it had been rushed through the kitchen. i would have thought the manager could have at least tried in some way to rectify this situation.
I will never go back!!!
A Group of my friends and I went to Kelseys for...
A Group of my friends and I went to Kelseys for dinner a couple of nights ago, and after the service we received and poor food, we shall never return. Three people from our party had the Balsamic chicken meal, and when we got our food the chicken very little, the sauce was cold, and not to mention the vegetables were not cooked and half of them were rotten. I believe Rori was our service, although the service we received was poor, concidering she only came to the table to deliver our meal and hand the bills off to us.
Overall I am very disappointed with the Owen Sound Kelseys location. I hope this will help to improve so that the business keeps the other customers happy.