4 | ||||||||||||||||||||||||||||||||||||||||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
14 | ||||||||||||||||||||||||||||||||||||||||||||||||||||
2 | ||||||||||||||||||||||||||||||||||||||||||||||||||||
5 | ||||||||||||||||||||||||||||||||||||||||||||||||||||
2 |
The food is amazing, add draft beer and it would be perfect.
This was my first, and last, visit to Queen's Pasta. I have worked as a chef for many years, and came to the restaurant to meet new friends. We had a large table upstairs. Initially, the server was attentive, bringing drinks almost immediately. However, that practice didn't continue. She brought a small basket of bread for 8 people, which was never refilled. We resorted to filling empty water glasses by using the ones at the end of the table which were initially for people who were slated to join us, but didn't arrive. She never asked if we'd like another drink or offer more bread. When the food arrived, to say it was mediocre is a compliment. It was served lukewarm. The dishes were uninspired (boring presentation... remember chefs - your customers eat with their eyes first!) and flavourless. There were only salt shakers on the table as one presumes the server is supposed to return with the tall peppermills that were sitting on the bar. This never happened, and one member of our party finally got up and got the pepper for the rest of us to attempt to add some flavour to the bland pasta. We were never asked if we would like wine with our meal. Pathetic. A member of our party - when finally able to get the lone server's attention - sent her food back. Inedible. Finally, to add insult to injury, we had to ask that the lights be turned up so that we could see to read the bill. When it arrived, all meals were on one bill. When we mentioned that we SPECIFICALLY requested separate checks, the response was "we don't do this for large party's". Wow. That's really putting the customer first. Then again, if there were more than one single person attempting to attend to a large room, the service might have been better. It would seem that this restaurant is resting on the laurels of dining experiences from a LONG time ago. The menu is rather pedestrian and lacking in imagination. The server was unprofessional and harried. The ambiance.... what ambiance. Perhaps downstairs patrons experience a different type of service, as it seems the diners with children and larger groups are relegated to the attic. A major disapointment.
The soup and pasta was pretty good. Both desserts very disappointing. Service was excellent, but our server only had 3 or 4 tables max. Would probably go back if in the area, but wouldn't go out of my way to go here.
My experience was great, try their grilled salmon!
I have been to this restaurant twice and the food was excellent the both times I've been there. The staff were exceptional and extremely friendly. Whoda thunk something this weird would happen, though? I couldn't finish my main course so I had it packed up to go. The dish had lobster tail and scallops and shrimps. I made a point of leaving a scallop and a chunk of lobster tail to be packed up. To my amazement the next day, I opened up the box and all the seafood is gone! I called to let the manager know of what has happened and he offered a free meal the next time I go. Will I take up the offer? I'll have to think about that one.
Vos amis connaissent peut-être cette entreprise? Partagez cette page sur Facebook et découvrez ce qu'ils en pensent!