I have had my tv there 2 times for repair and it has failed both times. Poor to no communication. In the end I have paid 400 for repair its still not working and now the owner will not call me back
I was assigned to Quick TV for a Geek Squad warranty claim. I am not in Windsor and the employees refused to work with me to set up an in-home appointment. Additionally, I have been told multiple times that I would receive a return phone call within a week and heard nothing. This company has wasted my time for over 2 months now.
They have had our TV for over 2 months, always get the run around as to why its taking so long, They say they are waiting on parts but then suddenly had it fixed the day after my husband yelled at them. We brought it home and it worked for a half an hour then broke again. When we called they said they didn't test the TV because we were rushing them. We just wanted a refund and they refused and said they could only fix it again. It has now been 3 more weeks and same run around. AVOID THSI PLACE!!
They had my parents tv for a couple months. They didn't return any calls and kept saying they were waiting for parts. It was going to cost over 500.00. My Dad finally got tired of the run around took it somewhere else and was told it was cheaper to buy a tv. Do yourself a favor and go somewhere else. Very poor service! I only gave one star because I can't do a zero star review