Hydro Confort

Professional from the beginning, on the phone and in house. Everything went smoothly, the installed new heat pump and took the old one.

Cette compagnie devrait être embarrassée par leur service à la clientèle pourrit. Vous êtes mieux de les éviter à tout coût.

Laval - This company installed a thermopompe in my home before I purchased the home, so naturally when we needed maintenance, we contacted them. We have to book 3 weeks in advance, and on the day they were supposed to show up, we contacted them 5 times!! throughout the day, each time, they said they would be there, and they never showed up. One of the worst experiences in customer service I have ever had to dealt with. Do yourself a favor, find another company to deal with.

vente agressive au début, mais 0 support après. Même si ma thermopompe est en garantie, je dois payer 170$ si un technicien doit venir la voir. La thermopompe ne fonctionne plus depuis 3 jours et je chauffe la maison avec les plinthes. Le technicien était supposé de venir, mais il repoussé le RDV. Mauvais service à la clientèle. je ne recommande pas

We are having problems getting answers as to when "the ordered part" will come in. It's been over 3 weeks. They keep telling us that they will call back - but never do. Not impressed