Leon's Furniture

Deplorable customer service after purchase made! Bought Black Friday, told would arrive in 1 week. Not delivered until JANUARY. Delivery "showed up and called" but neither of those things actually happened. Had to take time off work to receive the delivery THREE TIMES before their communication lined up. The lady running delivery department is the most unprofessional unaccountable incompetent loose cannon I've ever dealt with in customer service. Other departments never update notes regarding

New in town. ..went to Leon's and had the very very good fortune of meeting Brookes. ....fabulous salesman. ...no pressure but super helpful and accommodating. ...been there twice in two weeks and spent a substantial amount of money. ....asked specifically for Brookes. ..if you need anything he should definitely be your go -to guy. Great experience from puchase to delivery.

The delivery serv...

The delivery service is very poor. I took the morning off work for a delivery, and they didn't show up. They did not even have my delivery in their system that day.

The guy who helpe...

The guy who helped me at the store was helpful but do not get their free delivery. The told me one time then showed up way earlier. They didn't even knock on my door so I didn't see that they came. When I called to get them to come back, the lady said the driver had gone home for the day even though it was only 1pm! Then she offered to get it on a truck the next day and when I said it would have to be first thing because I work, she took it all back and said there wasn't even room on the truck to begin with! Now I'm forced to wait another few days for my bed. Not pleased!!!