Had them here to inspect our fireplace. Very careful, courteous and very knowlegible. Took a piece off my fireplace to inspect and were very careful in their inspection and picked up on wood on the roof too close to the pipe and fixed it. Now feel great that my fireplace is safe!!!! Thanks!Lire plus
Following an incorrect woodstove installation performed by another company, I approached the team at Alternatives and presented my dilemma to them. I was treated with honesty, options to correct the problems and extreme professionalism. If you are in the market to buy and don't want to be upsold, check out Alternatives. If you have been duped by a company willing to provide shoddy, fraudulent work......talk to the team at Alternatives.
I do not know anyone there personally and this is the Lire plus
I recently had them install a wood stove for me. I am 8 months pregnant and unable to move heavy things. They brought it in,carried it in the basement and installed it perfectly.
Thanks!Lire plus
I have been a Barrett Firewood customer for about 15 years. I was disappointed when they stopped providing 8' length and went to cut-and-split. Three years ago I accepted 6 cord of cut-and-split and found it measured a bit more than I usually got working seven cord at 8'. Wood has become very expensive, but Barrett is totally reliable, honest, and committed to customer satisfactionLire plus
We recently bought a new BBQ from them. They were both friendly and informative, and went out of their way to accommodate as early a delivery date as possible. Will definitely do business with them when it comes time to look at a chimney insert.Lire plus
Friendly, knowledgeable staff helped us to find a stove that suited our household needs. A neighbour of ours recommended this store after he had a stove installed in his place with happy results (over seven years now). We have had it for two years, and it is the best investment that we have put in our house. Installation was quick and efficient, installed by a couple guys who worked more than ten years with this company, and were happy with their boss.Lire plus
Our power-venter went on our furnace. We knew it was going to and were lining up tradespeople to do a switchover, unfortunately they took months to get back to us and it became too late. We were without heat and hot-water with young kids in the house.
Ace Chimney was at our place within two days of calling them with a brand new chimney perfectly installed and they even arranged for a furnace person to come and hook up the wiring.
They were both professional and courteous! Highly recommended!Lire plus
Quick to respond. Installed furnace and hot water heater in our previous home five years ago and gas fireplace and hot water on-demand system in our newest home this year. We have never had delivery issues or service issues and their prices have always been competitive.Lire plus
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