I was at the Westbank location on December 20th, from the start Elke provided genuinely warm & professional customer service. While there an unexpected personal matter/phone call happened, she remained calm (I was in a full panic) & had a unique way of providing comfort and empathy at a time I needed it most. Her customer service alone stood out, however her kindness & genuine care is something I will never forget. Thank you Elke, I won't forget your kindness & wish you so much in return :)Lire plus
I was in search for a down pillow. I had gone to a high-end big box store, and looked at their prices. The big box store was almost twice as much as ducky downs. The owner even said if the pillow wasn't to my satisfaction I could take it back and she could adjust it for me. They also make custom duvet covers for their beautiful duvet comforters. I will definitely go back there for my bedding.Lire plus
I really enjoyed my experience at the MJM's Kelowna location. Our saleman, Travis, was very patient and helped make our shopping enjoyable. Would definitely recommend JagsMJM if you are looking for quality and quantity -- Thank you!Lire plus
Went in to buy a new bed frame and mattress TT the sales person was amazing. So much information about the mattresses and the power bases. Asked all the right questions about our sleep habits to help us pick out what we wanted. Didn't rush us through just to get a sale.Lire plus
Great selecton. Not to pushy, helpful sales rep. Thanks! We went in to buy a sectional. Reps work with IPAD now so they can tell you right on the spot if they have something in stock which is cool.Lire plus
Chris and Mark are Great to deal with! they explained fabrics and suppliers and we ordered a sectional from them. We were so happy with the product we ordered another sectional for the family room, two reading chairs and a lounge chair and ottoman. Prices were great and service was top notch. Lire plus
Think the person who gave you only one star must have been playing an April fools joke-letter written April 1. I have always found your prices quite competitive and sales staff available and willing to assist. The store is also usually clean and tidy. I definitely will continue to shop here.Lire plus
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