So impressed!! Gord responded same day! I left messages for other companies & NO ONE responded. When you need an appliance fixed it is typically something that you need addressed asap! He not only responded but he did trouble shooting over the phone told me a couple things to try to save me a service call. He followed up and I sent him a video. My washer is scrap, he could have came and charged me for the service call. I will now be a loyal customer! HIGHLY RECOMMEND! Good honest ppl do existLire plus
I am a widow who needed to clean the glass BETWEEN my two glass panels in my stove door. I couldn't believe that it was possible but guess what?. The door was lifted, then dismantled and with a little bit of good glass cleaning and reassemble, my stove looks as good a new! OUTSTANDING SERVICE....francesLire plus
My fridge stopped cooling/freezing, I called Fast Eddie Appliances, it was close to closing time on a Friday afternoon, yet they went out of their way to send someone over within minutes. The technician was extremely knowledgeable and he had the part to fix it on the spot. Their rates were very reasonable. Would definitely use them again and highly recommend them to anyone looking for fast appliance service.Lire plus
Really good deals on gas ranges! The owner was very friendly and knowledgeable. 4 stars for the delay in delivery which was understandable! Customer service was still excellent!Lire plus
I contacted the Stoney Creek store, electronically with a question. Joseph responded very quickly
He answered all my questions and then suggested that since my location would result in expensive delivery charges that I shop locally but be sure to ask for the energy rebate.
I did purchase locally and thanks to Josephs suggestion, saved over $200 due to the rebate.
Thanks and I will shop at this store when I am in the area.Lire plus
First customer service was excellent booked a time and day that worked for me. When the technician arrived he was very knowledgeable , respectful and kind. I had to wait for my part but that is understandable as I am sure all parts are not kept on hand.
I would have to rate this company the best that I have ever used!Lire plus
Technician came the next day after calling in and was in uniform with a labelled truck. This is important to me as I am a young woman and was alone at the time. He was very courteous and took the time to explain what was wrong and why my dryer broke. He had the part i needed in his truck and since he has repaired my dryer the unit has worked better than ever!!! THANK YOU!!Lire plus
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