Brassaii est un restaurant chaleureux. Venez vous relaxer au bar après votre journée de travail. Ce lieu apprécié est ouvert en soirée du lundi au samedi et en journée pendant les fins de semaine. L'accès est aisé par vélo. Le secteur adjacent est réputé pour ses nombreux restaurants et marchands.
THE MOST DISRESPECTFUL WAIT STAFF AND THE MANAGER WAS SO DISRESPECTFUL AND RUDE. THE FOOD WAS HORRIBLE. TOOK 40 MINS TO BE SEATED WITH A RESERVATION... OVER AN HOUR FOR OUR ENTREE'S TO COME OUT AND ON TOP OF THAT THEY FORGOT ONE. ALSO STEAKS ORDERED MEDIUM RARE CAME WELL DONE AND HAD NO FLAVOUR, AT THAT POINT WE DIDN'T EVEN WANT TO BOTHER TO COMPLAIN ABOUT THAT. THE MANAGER DID NOT COMP ANY FOOD AND WAS ARROGANT AND RUDE. I WILL NEVER SET FOOT IN THAT RESTUARANT AGAIN... ALSO OUR WAITER TOOK SO LONG TO COME CHECK ON OUR TABLE, WE ENDED UP GETTING UP TO GET OUR OWN DRINKS AT THE BAR...... ABSOLUTELY RIDICULOUS. WORST RESTAURANT IN TORONTO BY FAR!!!!!!
Went here this past weekend and had such an amazing time. The service was excellent, the food was just the right portion & full of flavour and uniqueness, and what a patio! The ambience was so comforting and even though it was busy, you didn't feel cramped up on the patio. We thoroughly enjoyed everything and will DEFINITELY be going back!!! I give Brassaii big compliments on all of their dishes (we had apps, entrees, and dessert)...A must try place for anyone wanting go somewhere different and unique!
this is a great place... everything from the walk up to brassaii. the service was great from the moment we walked in for the seating arrangements. everything was very quick from being seated to getting our food. we had the fries, tuna, flatbread, and greens as nothing caught our attention otherwise on the fairly small menu they have. the portions were very small and the tuna did taste better than average. the dessert was great. the greens came with no dressing so it was left untouched. this place is great for its service, decor and environment.
My friends and I went to Brassaii after hearing some good things about the food and cocktails but didn't expect to be blown away by our experience. We started on the patio for dinner (very good!) and then it started to rain a lot. The service staff scrambled to help us inside, carry our things and keep us as dry as possible. The food was replaced and the drinks were topped up. The speed and professionalism we experienced to ensure our comfort was second to none in our opinion. We stayed and enjoyed a few more drinks, the manager came by and said hello (just to say a genuine hello...which i rarely find happens nowadays) and we ended our night with a couple of very impressive desserts. The vibe and crowd was really good and the service was over the top. Thanks Brassaii for making our night
I had not been to Brassai for dinner since the change in ownership and renovations, so when a group of friends suggested we go to celebrate I happily agreed.
What an disappointment! The entire staff acted like they were doing us a favour by having our group in for dinner and drinks. Not one smile, not one nice comment, only snippy responses from the bartender, our humorless and bland server, and even (and most surprising) the manager. Simple requests could not be honored as they were "not their policy". There was no attempt for guest satisfaction the entire visit.
The food was tolerable, but nothing extraordinary. I will admit, it probably would have tasted better if the service had been remotely passable. Oh right, except for the water service, our server was very attentive to that. What we didn't realize, was that no one at the table had actually ordered the bottles water that the server kept pouring throughout the entire dinner...which, you guessed it, ended up on our bill at the end. Interesting, as it is not "my policy" to pay for things I didn't order.
I will definitely not be visiting this restaurant again. Although the renovations are beautiful, the lack of courtesy, professionalism, and plain likability of the staff will ensure I don't inconvenience them again with my patronage.
